Please book your appointments as early as possible to ensure your prefered appointment time. You may book appointments in person, by phone, or online.
on the day of your appointment
Please arrive on time to ensure you receive your full service. If you are running late, we will do everything to try to accomodate you. If you are excessively late, please keep in mind that we may have to reschedule your appointment.
Should a cancellation or date change be necessary, we request a minimum of 24 hour notice. If cancellation is made less than 24 hours, a credit card is required to book future appointments. No shows or less than 24 hour cancellations will be subject to 50% of scheduled service charge. Services such as Hair Extensions, Yuko Japanese Straightening, Keratin Complex Smoothing Therapy, and Eyelash Extensions, have a 72 hour cancellation policy and requires 50% credit card deposit.
Salon Bravissimo values our client's satisfaction and experience at our salon.
All hair / skin care products have a 30 day exchange policy if you are not completely satisfied.
No returns or exchanges on opened / used Glo Minerals Makeup. We have testers available for clients to try out.
No returns or exchanges on opened / used nail polishes.
No returns or exchanges on opened / used hair styling tools (flat iron, curling iron, hair dryer, and brush). Defective items can be exchanged within 30 days.
Unopened / unused products have a 30 day refund policy.
All exchanges or refunds must be accompanied by original sales receipt.
Salon Bravissimo Gift Cards make the perfect gift for any occasion. You can purchase gift cards online, by phone, or in the salon.